We take full responsibility for our products, shipping & delivery. And in case of DAMAGE during delivery or loss, we will gladly send you new product. :)

You may be able to pay with a card via PayPal without a PayPal account. Here’s how:

1) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.
2) You'll be prompted to fill in your billing and credit card information.
3) Enter your email address so PayPal can send you a receipt.
4) Click Continue to return to Etsy. Your payment isn't sent until you click Submit order on Etsy.

If you want to have something special - gift wrap or a small note - just let us know in the order details, or within 48hrs of your order being submitted (via email).

As for packaging all of our products have special package.

These items are MADE TO ORDER. If you have a date for you’d like these items delivered, we offer a Rush Order option at check out with additional fees.

Regardless of when your order is placed, we do everything possible to send your order ASAP.

Please NOTICE that we prepare and ship orders only on BUSINESS days from Monday to Friday, NOT including weekends. SO Saturday and Sunday don't count!

REMEMBER: production and shipping are 2 different processes. Each process has its own term.

Please double check the spelling on order details, as we are not responsible for mistakes on order details supplied by the buyer (such as spelling errors).

Postage and packing charges are not refundable unless it's due to an error on our part.

Shipping fees are non-refundable for refused or undelivered parcels.

Don't worry! When the package leaves our shop in Louisville, KY and is on the way to you, tracking number won’t show it’s location while it’s being processed and checked in to the shipping system.

The package is not necessarily lost, it means package has not been processed yet.

Yes, we are available for wholesale.

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